Kindly be informed that from the 1st Jan 2019 until April 2019, We will carry out improvement works to our lobby and guest reception getting them ready for fresh new look and feel at The Opposite House in 2019.
Reservation assistance +86 10 6417 6688

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Guest Experience Team

Lobby Host

Responsibilities / Job Descriptions

  • Assist with heavy packages, coats, suitcase, etc. Being alert to give assistance courteously and quickly, before having to be asked.
  • Adhere to guest checking in and checking out procedures pertaining to baggage handling.
  • Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of VIPs and repeat guests.
  • Assist arriving and departing guests by opening and closing car and taxi doors.
  • Guide the guest to the “living room” and wait the guest during the check-in.
  • Be familiar with the layout of the hotel and memorize the preferred route for escorting guests.
  • Maintain a well groomed hair style and wear clean, shiny well-polished shoes and a neat uniform while on duty.
  • Use the Duty Log to document matters of importance.
  • Manage the key system securely.

Want to be one of us? Please send your CV to People Development.

Interested in our Management Trainee Programme? Please click here.

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